We’re here to help with orders, shipping, returns, and product questions.
Customer support
- Email: support@kovexa.shop – we reply within [1 business day / 24–48 hours].
- Phone: [PHONE] – [BUSINESS HOURS, e.g., Monday–Friday, 9:00 AM–5:00 PM ET]
- Business address (office – not for returns): MY TECH LLC, 5830 E 2ND ST, STE 7000 #11908, Casper, WY 82609
Returns
Please contact us before sending anything back so we can give you the correct return address ([RETURN ADDRESS]) and instructions. See our Refund & Return Policy.
Order questions – please include
- Your order number
- The email used to place the order
- A short description of the issue (photos if the item arrived damaged)
Send us a message
(Install a free form plugin such as WPForms Lite or Contact Form 7, create a form with Name, Email, Order number (optional), Message, and replace the shortcode below with yours. If you prefer not to use a form, delete this block – the email address above is enough.)
Legal and privacy requests
Email support@kovexa.shop with the subject “Privacy Request” for requests under our Privacy Policy.
MY TECH LLC – 5830 E 2ND ST, STE 7000 #11908, Casper, WY 82609 – https://kovexa.shop