We’re here to help with orders, shipping, returns, and product questions.
Customer support
- Email: support@kovexa.shop – we reply within 1-2 business days.
- Hours: Monday to Friday, 9:00 AM to 5:00 PM Eastern Time (email replies within 1-2 business days)
- Business address (office – not for returns): MY TECH LLC, 5830 E 2ND ST, STE 7000 #11908, Casper, WY 82609
Returns
Please do not send items back before contacting us. After we approve your return, we will email you the return address and instructions. See our Refund & Return Policy.
Order questions – please include
- Your order number
- The email used to place the order
- A short description of the issue (photos if the item arrived damaged)
Legal and privacy requests
Email support@kovexa.shop with the subject “Privacy Request” for requests under our Privacy Policy.
MY TECH LLC – 5830 E 2ND ST, STE 7000 #11908, Casper, WY 82609 – https://kovexa.shop